Territory Manager – Vancouver BC

JOB SUMMARY

A Territory Manager is the face of Fastening House on jobsites, providing support for existing accounts while hunting for new account opportunities at the jobsite level. The role requires cross-functionality between Solutions support, when the situation allows, and business development within existing and new accounts.

RESPONSIBILITIES AND DUTIES

• Work with management and internal relationships to identify opportunities on new and existing jobsites and capture entire scope of project.
• Communicate with relevant team members regarding opportunities to ensure we maximize our wins
• Monitor customer feedback from the jobsite level and ensure this is communicated to relevant team member internally.
• Promote Kelly Solutions at the jobsite and customer head office level.
• Communicate new opportunities to the sales manager, internal sales relationships, and vendor partners when required.
• Act as a Kelly Service rep to identified Key account jobsites, using this opportunity to build relationships with end users and understand the full scope of the opportunity.
• Ensure customer needs and expectations are clearly noted and communicated to other relevant teams in the organization
• Regularly review customer dashboards to identify opportunities for growth within existing accounts
• Make suggestions and recommendations to jobsites regarding Fastening House Material Management Solutions, new products, and opportunities for innovation and improved efficiencies
• Handle customer issues in a prompt, courteous manner in order to maintain partnerships with existing customers and develop growth with new opportunities.
• Develop territories and route plan to target jobsites in and around the GTA
• Monitor and report on progress towards achievement of plans and strategies

Successful Candidate will be:

• Excellent time management, and organizational skills
• Passion for personal and professional development
• Positive Communicator and Pro-Active Action Oriented
• Ability to learn quick and acquire new knowledge
• Performance driven and results-oriented
• Able to build win-win relationships
• Exhibits positive attitude
• Willing to pursue cross training opportunities as they arise
• Team focused and commitment to maintaining positive work culture

Skills and Qualifications

• Excellent skills in all industry accepted software (Excel, Word, Outlook)
• Previous experience in the distribution industry (An asset, not mandatory)
• Excellent verbal and written communication skills