To offer a safe and secure shopping experience, Fastening House Inc., an Ontario Corporation, hereafter referred to as Fastening House, has established these online policies for any user, viewer, or buyer at www.fasteninghouse.com. The terms and conditions apply to the purchase and sale of products through www.fasteninghouse.com (referred to as the “site”). By placing an order for such products you agree to be bound by and accept these terms and conditions. If you do not agree to these terms and conditions, you should not obtain products from this site. These terms and conditions are subject to change by Fastening House (referred to as “us” or “we”) without prior written notice at any time, in our sole discretion.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Fastening House, or its suppliers and is protected by U.S., Canadian and international copyright laws. All trademarks, service marks, and trade names are proprietary to Fastening House or www.fasteninghouse.com. All other trademarks not owned by Fastening House or www.fasteninghouse.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Fastening House or www.fasteninghouse.com.

Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of Fastening House or www.fasteninghouse.com or its software suppliers and is protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished. Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is cancelled, you will receive a prompt refund credit to your account. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item, and adjust your invoice accordingly. We may require additional verifications or information before accepting any order. Once you have placed an online, phone, or other type of order, you have entered into a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. Please allow 24 hours for your order to ship.

If you need priority delivery then please contact us by phone for immediate attention.

We make every effort to maintain the availability of our site. However, should we experience technical difficulties, we are not responsible for orders that are not processed or accepted.

Payment Terms

We accept the following credit cards: Visa, MasterCard, and Amex as well as PayPal payments. You represent and warrant that:

(i) the credit card information you supply to us is true, correct, and complete;

(ii) charges incurred by you will be honored by your credit card company; and

(iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

All payments must be in Canadian dollars. Current billing address and phone information must be included with every order. You agree to pay interest on all past-due sums at the highest rate allowed by law. We retain a security interest in the products and all proceeds thereof until the full purchase price (including taxes and additional charges) has been paid. Payment must be received by us prior to our acceptance of an order, unless otherwise agreed by us in writing. Prices and shipping cost are subject to change anytime because of exchange rates, changes in shipping costs, manufacturer price changes, and other extenuating circumstances.

Fastening House Inc. reserves the right to change prices without prior notice. Fastening House Inc. will not offer price protection or adjustments.

Advertising Disclaimer and Trademarks

The descriptions of products that are posted on our site are the representations of our suppliers. We are not responsible for the accuracy of such descriptions, nor are we responsible for typographical, pricing, product information, advertising, or shipping errors. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card account in the amount of the charge. All trademarks and registered trademarks relating to products available through our site are the sole property of their respective owners. Photographs displayed on our site are courtesy of the respective manufacturers.

Warranty

All products come with the warranty that is supplied directly by the manufacturer. We do not offer any of our own warranties and are not responsible for product failures or failures due to installation. This site is controlled by us from our offices within the Ontario, Canada. It can be accessed from all 10 and three territories, as well as from other countries around the world. As each of these places has laws that may differ from those of Ontario, by accessing this site both of us agree that the statutes and laws of Canada, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this site and the purchase of products and services available through this site. If you have any questions please call us at 905-669-7448.

Testimonials

The Kelson and Fastening House teams have many years of working together, resulting in a partnership committed to building and providing quality products to our clients. The dedication of service... Read More

-Mark Houston, Project Manager of Kelson Mechanical

The dedication of service Fastening House has continued to provide Kelson on our projects is among the highest in the industry. Kelson and the Fastening House team has many years of working together... Read More

-Darryl Downing, Purchasing Manager PENG of Kelson Mechanical

I have worked with Fastening House for 15 years. The service has always been exceptional, regardless of the location of the job. We have worked with them from Central Ontario all the way to James... Read More

-Tim Courvoisier, Electrical Operations Manager of North America Construction (1993) Ltd. (NAC Constructors Ltd.)

Fastening House’s Lancaster Road team (in Ottawa) has outdone themselves again. We’d like to thank them for locating and acquiring the fasteners we needed. It’s not always commonplace to see... Read More

-Joel Saikaley, Scheduler of Centennial Glass

Sign Up for Our Newsletter to Receive Exclusive Updates

  • This field is for validation purposes and should be left unchanged.

Processing your order..